Terms of Service
Last updated: October 28, 2026
SuperJaew is operated by Digityzing.com (Piyawat Ruaksuriya, Thailand). Contact: [email protected]
These terms apply to your use of the superjaew.com website and the services of SuperJaew (“we”). By using the website or our services, you agree to these terms.
Our services
We reply to chats, comments and reviews on behalf of brands on the channels agreed, and prepare reports. Scope, coverage hours, volume and fees are set out in the quotation or contract agreed with each brand. Where a quotation or contract conflicts with these terms, the quotation or contract prevails.
Prices on this website are indicative and may change. The binding price is the one in a confirmed quotation.
Brand responsibilities
- Provide accurate, up-to-date product, promotion and store policy information
- Own, or be authorized to grant us access to, the accounts and channels we manage
- Comply with applicable law, including the PDPA as controller of your customers’ personal data, and with each platform’s terms
- Respond to cases we escalate within the agreed time
What we won’t do
We will not send spam, knowingly give false information, or act against the law or a platform’s terms. We may decline instructions that would do so.
Confidentiality
We keep each brand’s business and customer information confidential and use it only to serve that brand. Personal data is handled under our Privacy Policy.
Intellectual property
A brand’s names, logos and content belong to the brand. SuperJaew’s name, logo, website content and systems belong to us.
Third-party platforms
Our services run through third-party platforms such as Facebook, LINE and Shopee. Outages, policy changes or access restrictions on those platforms may affect the service and are outside our control. We will tell affected brands and work around the issue as quickly as we can.
Limitation of liability
To the extent permitted by law, we are not liable for indirect damages or lost revenue, and our total liability will not exceed the fees the brand paid in the 3 months before the event, unless a contract says otherwise.
Cancellation
Cancellation follows the terms of the quotation or contract. On cancellation, we disconnect the brand’s channels and handle data as described in our Privacy Policy.
Governing law
These terms are governed by the laws of Thailand.
Changes
We may update these terms from time to time. The date of the latest update appears at the top of this page.