superjaew
TH

Data Deletion

Last updated: October 28, 2026

You can ask us to delete your personal data at any time. Choose the option that applies to you.

If you messaged or commented to a brand we serve

  1. Email [email protected] with the subject “Data deletion request”.
  2. Include the platform (for example Facebook, LINE or Shopee), your display name or username, and the brand or page you talked to.
  3. We may ask for more information to confirm you own the account.
  4. We will notify the brand concerned, delete your data from our system within 30 days, and email you a confirmation.

Messages that remain on the original platform (for example in your Messenger or LINE app) are controlled by that platform. You can delete them through the platform’s own settings.

If you use Facebook or Instagram

You can remove the SuperJaew app’s access yourself:

  • Facebook: Settings & privacy > Settings > Apps and websites, then remove SuperJaew
  • Instagram: Settings > Website permissions (Apps and websites), then remove SuperJaew

After removing access, email us as described above if you also want us to delete data we received before that.

If you are a business client

Tell your account contact or email [email protected] to disconnect your channels. We delete platform access tokens as soon as a channel is disconnected, and delete or return conversation data as described in our Privacy Policy.

Exceptions

We may keep some data for as long as the law requires, and delete it once that period ends.